Terms of Service
These Terms of Service outline the rules and regulations for the use of MotorwayHelp Austria's website and online information services. By accessing this website, we assume you accept these terms.
1. Service Description
MotorwayHelp Austria operates as an online platform providing informational resources and coordination assistance related to road assistance services within Austria. Our primary function is to offer guidance on common roadside situations, emergency procedures, and to facilitate the connection between individuals requiring assistance and potential service providers. We gather and present information to help users make informed decisions when faced with vehicle breakdowns, accidents, or other roadside incidents on Austrian roads. This includes details on how to react in specific scenarios, what information to collect, and general steps to take when seeking help. We aim to streamline the initial steps of obtaining assistance, acting as a valuable information hub.
Our service is designed to be a preparatory and guidance tool, equipping drivers with knowledge before and during a roadside event. For instance, if you experience a flat tyre on the A1 motorway near Linz, our platform can guide you on safe stopping procedures, necessary warning triangle placement, and then provide a mechanism to identify potential local service providers who might offer tyre repair or towing. We do not directly provide physical roadside assistance, towing, or repair services ourselves, nor do we assurance the availability or performance of any third-party service providers that users may contact based on information found on our platform.
2. Disclaimer of Information
The content provided on MotorwayHelp Austria's website is for general informational purposes only. It is not intended to be a substitute for professional advice, direct roadside assistance, or the immediate intervention of emergency services. While we strive to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
Consider a scenario: you consult our site after a minor fender-bender for advice on reporting. While we provide general steps, the specific legal requirements and insurance processes can vary. Our information should complement, not replace, direct consultation with law enforcement (e.g., calling 112 if required), your insurance provider, or a professional recovery service. Always verify critical information, especially concerning legal obligations or safety procedures, with official sources or qualified professionals. For life-threatening situations or immediate danger, always contact the official emergency services first.
3. No Warranty for Accuracy or Completeness
MotorwayHelp Austria does not warrant that the information contained on this website is free from errors or omissions. Road conditions, service availability, legal regulations, and contact details for third-party providers can change frequently. We endeavor to update our content periodically, but cannot assurance that all details, especially those related to external entities or dynamic situations, will be entirely current or complete at all times. The information is provided "as is" without any representations or warranties, express or implied.
For example, a specific towing company listed on our site might have changed its operating hours, service area, or even ceased operations since our last update. Similarly, a legal requirement for accident reporting may have been revised. While we aim to reflect such changes, users should understand that perfect, real-time accuracy across all external data points is not feasible for an informational platform. We recommend cross-referencing critical details with primary sources when possible. Our goal is to provide a helpful starting point, but individual circumstances and real-time conditions always take precedence.
4. Limitation of Liability
In no event will MotorwayHelp Austria, its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the service; (ii) any conduct or content of any third party on the service; (iii) any content obtained from the service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
This means that if you use information from our site to contact a towing service, and that service is delayed, causes further damage, or charges an unexpected fee, MotorwayHelp Austria is not responsible for these outcomes. Our role is limited to providing information and facilitating connections; the actual service provision, its quality, timing, and cost, are entirely between you and the chosen service provider. For instance, if you are stranded on a remote mountain pass and a recommended service takes longer than expected due to unforeseen circumstances, we cannot be held liable for any resulting inconvenience or additional costs incurred during the waiting period.
5. User Responsibility
Users of MotorwayHelp Austria's platform bear the primary responsibility for their actions and decisions, especially in emergency situations. It is imperative that you always prioritize personal safety and the safety of others. For any life-threatening situation, serious accident, or immediate danger, you must always call the official emergency services first (e.g., 112 for general emergencies in Europe, 133 for police, 144 for ambulance, 122 for fire brigade in Austria). Our information is supplementary and should never delay or replace direct contact with emergency responders.
A typical situation might be a severe collision on the motorway. While our site offers guidance on how to secure the scene, your immediate and paramount duty is to ensure the safety of yourself and any passengers, and to contact 112 without delay. Only after these critical steps are taken, and if it is safe to do so, should you consult our platform for additional non-urgent information, such as details for reporting to your insurance or coordinating non-emergency recovery. Your judgment and adherence to official safety protocols are crucial.
6. Intellectual Property
All content, including text, graphics, logos, images, as well as the compilation thereof, and any software used on the site, is the property of MotorwayHelp Austria or its content suppliers and protected by copyright and international intellectual property laws. The compilation of all content on this site is the exclusive property of MotorwayHelp Austria, with copyright authorship for this collection by MotorwayHelp Austria, and protected by international copyright laws.
You may not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the site. MotorwayHelp Austria content is not for resale. Your use of the site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices from any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of MotorwayHelp Austria and the copyright owner.
7. Changes to Terms
MotorwayHelp Austria reserves the right, at its sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
For example, if we introduce a new feature that involves data sharing with a different type of service provider, we would update these terms to reflect that. We encourage users to periodically review this page for the latest information on our terms. Your continued use of the website after any changes indicates your acceptance of the new terms. Our aim is to ensure transparency in how our service operates and how it interacts with user expectations.
8. Applicable Law
These Terms shall be governed and construed in accordance with the laws of the Republic of Austria, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
This clause ensures that any legal disputes or interpretations of these terms will be resolved under Austrian jurisdiction. For instance, if there were a disagreement about the scope of our liability, an Austrian court would be the designated authority to adjudicate the matter. This provides clarity and a defined legal framework for both MotorwayHelp Austria and its users within Austria and for those accessing the service internationally, aligning with our operational focus on Austrian road assistance information.
9. Prohibition of Unlawful Use
You agree not to use the MotorwayHelp Austria website for any purpose that is unlawful or prohibited by these Terms. You may not use the Service in any manner that could damage, disable, overburden, or impair the Service or interfere with any other party's use and enjoyment of the Service. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Service.
This includes, but is not limited to, attempting to hack into our systems, distributing malware through our platform, or using automated scripts to scrape large amounts of data for commercial purposes without explicit permission. For example, if someone were to attempt to overload our servers with automated requests to disrupt service for others, this would be a direct violation. Our platform is intended for legitimate use by individuals seeking road assistance information, and any use deviating from this purpose, especially if it compromises the integrity or availability of the service, is strictly prohibited.
Related Sections
Frequently Asked Questions about Terms
What exactly does MotorwayHelp Austria provide?
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Contact Information
For any questions regarding these Terms of Service, please contact us:
Email: [email protected]
Phone: +43 316 678 905
Address: Herrengasse 15, 8010 Graz, Austria